以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
服务调度员，与客户及服务经理合作高效安排服务电话，及时专业接听调度中心来电，维护技术员日程安排并协助服务经理处理调度相关事务。
At TERMINIX®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives. We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you. In this position, you will work with customers and Service Managers to efficiently schedule our service calls.
Essential Duties and Responsibilities:
- Schedule new and renewable services for current customer base as well as any extra services requested by customers.
- Answer calls promptly and professionally that come into scheduling call center and assist customers with any scheduling needs.
- Maintain technicians' schedules for assigned territories: Routing technicians schedules, daily reports and assist Service Managers with scheduling related issues.
- Direct customers to Customer Service Department with any questions concerning customer's accounts that aren't scheduling related.
- Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); 12 months of combined experience in customer service, face-to-face or via telephone.
Skills/Abilities:
Must have the ability to read and comprehend simple instructions, short correspondence
